This Client Agreement outlines the terms between you (“the Client”) and Nicola Williams “Nicky,” trading as Energy Detective (“the Practitioner”). By booking or participating in any session, programme, or service, you agree to the following.
Energy Detective provides energy-based services including:
• Deep Release Method
• The Codes
• energetic clearing
• intention-based work
• muscle testing and dowsing
• distance and intuitive energy sessions
These methods are complementary and supportive. They do not replace medical, psychological, or therapeutic treatment.
The Practitioner does not diagnose, treat, or cure medical or psychological conditions.
Nothing provided is medical, psychological, or psychiatric advice.
You agree to:
• consult your GP or healthcare provider for medical concerns
• continue prescribed treatment unless advised by a qualified professional
• seek emergency help where appropriate
You agree to:
• provide honest and accurate information
• participate willingly in the process
• take responsibility for your own wellbeing, choices, and actions
• use the work as complementary to, not a replacement for, professional care
• ask questions if anything is unclear
• inform the Practitioner of any concerns
Energy work is a collaborative process. Your participation and integration play a significant role in your outcomes.
All personal information shared during sessions is kept confidential except where:
• disclosure is required by law
• there is risk of harm to you or others
• safeguarding concerns arise
The Practitioner maintains professional confidentiality at all times.
Sessions may be delivered:
• remotely (distance work)
• via voice notes
• through Zoom, Voxer, or similar platforms
• through intuitive and intention-based processes
By participating, you consent to remote and distance work as part of the service.
• Please provide at least 24 hours’ notice to reschedule.
• Late cancellations or no-shows may be charged in full.
• The Practitioner reserves the right to refuse further bookings if cancellations are repeated.
• Payment is due at the time of booking unless agreed otherwise.
• All digital products are non-refundable.
• Session refunds are not available once a session has taken place.
• Multi-session packages are non-refundable once started.
• Payment plans must be completed in full.
Full details are set out in the Refund Policy.
Energy work affects each person differently.
You understand and agree that:
• outcomes vary
• no guarantees of results are made
• progress may be gradual
• changes may occur in ways unique to your system
• your choices, lifestyle, readiness, and integration affect results
The Practitioner does not promise specific outcomes, improvements, or timelines.
The Practitioner maintains clear professional boundaries.
This includes:
• no personal relationship outside the Practitioner–Client role
• no obligation to reply outside agreed communication channels
• communication only during reasonable hours
• no messaging outside the agreed session or container unless specified
Email boundaries apply: the Practitioner checks email twice a day.
You are responsible for:
• having a stable internet connection
• ensuring your device functions correctly
• attending sessions on time
• using the tools or apps required
If technology fails, the Practitioner will make reasonable efforts to reschedule or complete the session.
The Practitioner may end the working relationship if:
• you behave disrespectfully
• boundaries are repeatedly crossed
• payment is not completed
• the work is no longer appropriate for your needs
• safety concerns arise
Unused sessions will follow the Refund Policy terms.
To the fullest extent permitted by law:
• The Practitioner is not liable for decisions you make following a session
• You take full responsibility for your wellbeing and actions
• The Practitioner is not liable for direct or indirect losses related to the work
• Nothing in this agreement limits liability where it cannot legally be limited
This agreement is governed by the laws of England and Wales.
Any disputes will be resolved under UK jurisdiction.
By booking or participating in a session, programme, or service, you confirm that:
• you have read and understood this Client Agreement
• you understand the nature and limitations of energy work
• you take full responsibility for your own wellbeing
• you agree to all terms outlined above
Contact
I’m based in Devon, UK but I work with clients around the globe.
E: hello@energydetective.online
© Nicky Williams | Policies, Terms & Accessibility
